SORRY! NO EAST CEMETERY TOUR AT 2PM ON SATURDAY 4 OCTOBER. WEST CEMETERY TOURS RUN AS NORMAL.

Volunteering

If you'd like to volunteer at Highgate Cemetery, please contact Melanie Wynyard on melanie@highgate-cemetery.org. The minimum age for all volunteer roles is 18 years

Volunteer Visitor Assistants  Weekends

Purpose of role

We are looking for volunteers to enhance the visitor welcome and experience. Your role will be making visitors feel welcome and ensuring their visit is friendly, enjoyable and safe. You will develop a good knowledge of the Cemetery and its environs enabling visitors to receive accurate and relevant information to enhance their visit.

Organisational position

Reporting directly to the Visitor and Volunteer Co-ordinator

Key responsibilities

  • Pro-actively promote the Cemetery to visitors, ensuring that everyone receives the warmest welcome and exemplary service.
  • Maintain a strong team atmosphere, by injecting enthusiasm and promoting a harmonious friendly climate.
  • Comply with the Cemetery’s  Health and Safety policy and any policies set out to ensure the safety and welfare of visitors, staff and volunteers.

On rotation

  • Sell tickets and merchandise at the entrance desks.
  • Act as a meet and greeter at the gates and a source of knowledge and reference point for all visitors.
  • Assisting with regular checks on the toilet facilities throughout the day.
  • Patrol the cemetery as required, monitoring the safety and security of visitors.
  • Assist Cemetery Staff in any other relevant duties and tasks

What we're looking for in our volunteers

  • Enthusiasm for learning about the Cemetery and those interred here.
  • Excellent communication and listening skills.
  • Cash handling skills.
  • Reliability and good time-keeping skills.
  • Presentable and professional
  • Ability to demonstrate a commitment to deliver excellent customer service - training will be provided.
  • A flexible approach to working as part of a team.
  • Ability to remain mobile and stand for up to 2 hours at a time as some of your volunteering will be based outdoors.

What's in it for you?

  • The opportunity to develop your knowledge of history and culture
  • Experience of working in a busy heritage site
  • Experience of working with the general public
  • Experience of working as part of a team
  • Development of customer service and organisational skills
  • Development of communication skills


Time Commitment

Volunteers generally volunteer one shift per weekend. These shift times are either 11am -2pm or 2pm -5pm. These shifts will also be available on public holidays.

Expenses

Travel will be reimbursed up to a limit of £10 per return journey.
 

Landscape Volunteers

Highgate Cemetery is listed Grade 1 on the English Heritage Register of Parks and Gardens of Special Historic Interest. The cemetery boasts a wealth of flora and fauna, bird and animal life. Over its 170 years of existence, the burial site and its natural setting have become inseparable. We are looking for volunteers to continue the valuable work of up keeping the environment of the Western Cemetery. Supervised duties include

  • General weeding
  • Clearing of paths and walkways
  • Creation of insect habitats

What we’re looking for

Enthusiasm for an outdoor environment and interest in the management of landscapes and habitats. Willingness to learn about our flora. Sensitivity to working around historical monuments and grave owners. The ability to work in a team with members from diverse backgrounds and of varying ages. Happy to work outdoors in a range of weather conditions. A reasonable level of health and fitness. Reliability and good time-keeping. Ability to follow safety procedures. All tools and implements are provided.

Commitment

Our volunteers meet for working parties twice a month on alternate Saturdays and Sundays. However, there are usually volunteering opportunities other days in the week. By registering you can be kept up to date with working party dates and opportunities

Gardening Volunteers – East Cemetery

Do you only have a couple of hours at a time to spare but would like to volunteer at the Cemetery? Well how about helping with weeding and pruning in the the East Cemetery? We have daily opportunities available and would love to hear from you.